At Midnightmoto, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.
We currently ship to the United States.
Orders are processed within 1–3 working days. If you place an order after 11:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles), we will process it on the next business day.
Shipping within the United States
Free shipping is available on all orders within the United States.
We use multiple shipping carriers, including USPS, UPS, FedEx, and DHL, to ensure reliable delivery.
Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, please contact us as soon as possible. While we'll do our best to update your order, we cannot guarantee address changes once an order has been processed or shipped.
Once your order has been shipped, delivery is the responsibility of the shipping carrier. If your package is lost, significantly delayed, or marked as delivered but cannot be located, please contact us. We'll work with you and the shipping carrier to help resolve the issue as quickly as possible.
If you have any questions about your shipping or order, just reach out to us at support@midnightmoto.co. We usually get back to you within 24 business hours. Our support team is available Monday to Friday: 8 AM–6 PM, to help you out.
Our customer service is available Monday to Friday: 8 AM–6 PM. If you have a problem, please contact us; we answer within 24 hours.
Phone: +1 408-752-2335
Email: support@midnightmoto.co
Address: 20289 Stevens Creek Blvd #1250 Cupertino, CA 95014, United States
